Netflix, Airbnb, Uber and Spotify have totally disrupted the markets they operate because they’ve found smarter, faster, and better ways of providing exceptional customer experience by relying on data analytics, AI and ML. And they are all coming to the Data Innovation Summit to present their data workings that contribute to their massive success.
When your business is serving customers in 6000 cities, in 64 countries and millions of riders, you have to make sure you live and breath customer satisfaction. Uber, the global tech leader in ride-sharing, can teach us a thing or two with how they manage to keep all their riders and drivers happy.
End of content
No more pages to load