The first word that people use to describe Millennials is tech-savvy or tech-literate. The majority of Millenials don’t remember a time when there was no internet or technology. Although they were born before the tech revolution caught on, they pretty quickly grew into the technology, and it became their second nature.
Adam McKinnon, Advanced People Analytics Practitioner at Merck KGaA, a German multinational pharmaceutical, chemical and life sciences company, demonstrated a case study involving a practical approach with text analytics for facilitating job rotation within the organisation at the Nordic People Analytics Summit 2019.
Luke Whelan, Head of Analytics at Talivest gave a talk at the Nordic People Analytics Summit in Stockholm last year on a machine learning solution he built that helped a call centre to reduce its employee turnover by 30% within six months. And this is his story of how it happened.
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