One of the industries where AI has found vast application is in banking. Banks have discovered some really valuable AI use cases: fraud prevention and fraud detection, credit underwriting decisions, customer service automation via chatbots, risk management, decreasing manual workload, and so on.
The banking industry has been quite resistant to change ever since its beginnings. But financial services are not immune to the biggest technological revolution the word has attested caused by AI. Apart from being under pressure to adapt to the digital economy, banks have started to discover some really valuable AI use cases.
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