When your business is serving customers in 6000 cities, in 64 countries and millions of riders, you have to make sure you live and breath customer satisfaction. Uber, the global tech leader in ride-sharing, can teach us a thing or two with how they manage to keep all their riders and drivers happy.
The passenger number is a crucial figure in railway operations that impact the overall functioning of the commuter railway traffic. But in the case of VR Group, Finland’s government-owned railway company, with over 14 million passengers carried on long-distance rail services only in 2019, predicting passenger number requires additional helping hand by machine learning.
The prolific career of a data scientist can have its roots in an innocent child’s dream to predict soccer results. Or at least that was the case for Gábor Stikkel, an accomplished Senior Data Scientist at HID Global and speaker at the Data Innovation Summit 2019.
We are going to see Klarna’s story from an engineer’s and data scientist’s point of view, where first we look into their data organisation and structure, and later we’ll devote the white space to their machine learning models for superb purchase experience.
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