Holding the absolute dominance of the market, they operate in, and the hearts of their customers means also staying on top of innovation and being the first to embrace new technologies for the following world’s biggest and most beloved brands: Coca-Cola, Starbucks and The LEGO Group.
When your business is serving customers in 6000 cities, in 64 countries and millions of riders, you have to make sure you live and breath customer satisfaction. Uber, the global tech leader in ride-sharing, can teach us a thing or two with how they manage to keep all their riders and drivers happy.
The passenger number is a crucial figure in railway operations that impact the overall functioning of the commuter railway traffic. But in the case of VR Group, Finland’s government-owned railway company, with over 14 million passengers carried on long-distance rail services only in 2019, predicting passenger number requires additional helping hand by machine learning.
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